Fill color

[MaureeW]

I was working in the new editor and just wanted to change the back ground color of a text block but nothing happened when I selected the fill icon and then the color. Is there something I am missing? Also, when in the template design settings- on the left of the template, if I change the color there, it does not change in the template. Nothing happens if I change the font also.

[William_A]

Hello @MaureeW ,

If you're not seeing any changes to coloring, between individual blocks and text and the default design elements, then it sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.