Find out who hasn't opened an email

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macarmanm
Participant
How do I find out who hasn't opened an email? It should be easy to see so I can keep my list updated and remove people who don't open emails. Please add a feature to help small businesses. Thanks.
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William_A
Moderator

Hello @macarmanm ,

 

The good news is that you already have this option in your account as part of standard reporting and contact management. If you're wanting to look at specific emails' Did Not Open reports, simply select the email you wish to view, and click the number next to the Did Not Open. You can also segment out your contacts multiple ways based on their not-opening habits, or utilize a pre-built segment to view and manage low-engagement contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Moderator

Hello @macarmanm ,

 

The good news is that you already have this option in your account as part of standard reporting and contact management. If you're wanting to look at specific emails' Did Not Open reports, simply select the email you wish to view, and click the number next to the Did Not Open. You can also segment out your contacts multiple ways based on their not-opening habits, or utilize a pre-built segment to view and manage low-engagement contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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