Find out who hasn't opened an email

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macarmanm
Participant

Find out who hasn't opened an email

How do I find out who hasn't opened an email? It should be easy to see so I can keep my list updated and remove people who don't open emails. Please add a feature to help small businesses. Thanks.
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William_D
Moderator

Hello @macarmanm ,

 

The good news is that you already have this option in your account as part of standard reporting and contact management. If you're wanting to look at specific emails' Did Not Open reports, simply select the email you wish to view, and click the number next to the Did Not Open. You can also segment out your contacts multiple ways based on their not-opening habits, or utilize a pre-built segment to view and manage low-engagement contacts.


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William D
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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1 REPLY 1
William_D
Moderator

Hello @macarmanm ,

 

The good news is that you already have this option in your account as part of standard reporting and contact management. If you're wanting to look at specific emails' Did Not Open reports, simply select the email you wish to view, and click the number next to the Did Not Open. You can also segment out your contacts multiple ways based on their not-opening habits, or utilize a pre-built segment to view and manage low-engagement contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post