First attempt with new survey creation tool

MBCAlliance
Participant

First attempt with new survey creation tool

Well - I just tried MULTIPLE TIMES to create my first, one-question survey. Everything seemed fine until I published. From that point forward - no matter which option I chose to click - I received the same error message: This site cannot be reached. lp.constantcontactpages.com unexpectedly closed the connection. HELP!
1 REPLY 1
Kara_D
Employee

Hi !

 

Thank you for reaching out to the Community. Your description does not match any of our known issues, so I took a peek in your account to do some testing.  I made a copy of the one question Survey Page that I saw, titled it CTCT Community Test, published it, and it worked without issue. I left it active on your Campaigns page so you can also test it. 

 

If you see this error again, will you please take a screenshot, and/or call our Support Team for on the spot troubleshooting?


Kara.D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.