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Fix a 404 error - webmaster@constantcontact.com is bouncing

TenPoundF
Participant

Fix a 404 error - webmaster@constantcontact.com is bouncing

webmaster@constantcontact.com address is bouncing. 

 

FYI the “Email Link” link is not working. See screen shots. I have tried this on emails that have been sent as well as emails that are scheduled. It sends me to a 404 page. 
 
Thanks,
Kate
 
 
 
Email_Details.png
 
 
4 REPLIES 4
Brigitte_P
Employee

Hey there @TenPoundF !

 

Thank you for providing those great screenshots!

 

I notice your email is set to send out tomorrow, so it is currently sitting at a scheduled status as of right now. Since the email is currently scheduled, and not sent out just yet, the email's permanent URL hasn't been activated yet. Rest assured, once your email has been sent out that link will become active.


Brigitte P
Community & Social Media Support

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Frankie_P
Moderator

Hi @TenPoundF 

 

I am following up to the issue you reported with the short URL of your campaign. Thank you for your patience as we looked into this! The good news is we have received word from our engineers that this issue has been resolved. If it is still occurring or if you have any additional questions on this, please don’t hesitate to respond to this post as we would be happy to assist you further.


Frankie.P
Community & Social Media Support

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I noticed the "webmaster@constantcontact.com is bouncing" part of this issue was not addressed. Was just about to post a similar question about the email address bouncing. Is this no longer a functioning address?

Hello @BarbaraDelgleize,

 

I apologize for that! I did check the email address and it looks like it is available for send. Please try sending to that address again and your email should go through. If not, can you please provide us with the bounce type? Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.