Font sizes aren't changing

[BrittaH]

I have copied and pasted our newsletter from a pdf file, and the font sizes seem to be frozen. Parts of it are way too small. I've tried to change it but it's not changing on test emails. How do I reset it or make get the font size changes to obey me??

[William_A]

Hello @BrittaH ,

Sometimes when text is copied from another source, it can affect the formatting that's being pasted into our email editor. You can either CTRL+SHIFT+V (paste as plain text), or use a program like Notepad to clear all formatting from the text before copying over into our system.

You could also upload your PDF into your My Library, and link to that in your email, if you prefer.