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Footer in middle of email

terrym39
Occasional Participant

Footer in middle of email

Can anyone tell me why the footer appears in middle of this email?  This happens to one person (who has final approval over our eblasts).  I can reproducte it by turning my iPhone from potrait to landscape and back. Any ideas?  I can't figure out what is happening.

 

Thank you!!

 

 

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3 REPLIES 3
Caitlin_M
Administrator

Hello @terrym39. I apologize that your footer is displaying incorrectly on your mobile device but I assure you that we can look into this for you! I just want to ask a few questions:

 

- What version of iPhone do you have?

- What app were you using (native mail app, Gmail, etc)?

- What was the name of the campaign that you were experiencing this with?

 

If you could please reply with this information, we can continue to assist you. If you don't feel comfortable posting this information publically, you can also email us at social_support(at)constantcontact(dot)com and we can assist you there as well. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
terrym39
Occasional Participant

He is using version 9.1 on iPhone 6S. It's a Gmail account pulled into Apple Mail.

 

Thank you!

 

Hi @terrym39. I'm going to continue our conversation through email since there's some account sensitive information that needs to be discussed. I have sent an email to the main contact on the account. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.