I called customer service and there's an automated message that "some customers are having trouble scheduling email campaigns and we are working hard to restore service. You can check the status at status.constantcontact.com"
You go to that webpage and it says everything is working great!
So we must be imagining the fact that it's trying to push us to upgrade to the plan we already pay for...
I am getting the same and their status states this fixed. IT IS NOT FIXED. If I can't use the service I AM paying for then I move to another service.
The Library prevented me from uploading more images: 100% full. I went in and deleted over 30 PDFs and/or JPGs from the library and it said I was down to ~35% used space. I went to upload a new document and it said I was back up to 100% full and unable to upload any new document/image. The 30+ PDFs remain deleted but instead of showing only ~35% used space it's up to 100%. What can I do at this point to upload new images?
Same issue here....read that CC has a system issue that is being worked on and status can be checked on by going to the status page
I am holding tight for a fix, and hope it's soon!!
I keep getting a message that I have to upgrade in order to send a simple email... didn't have that earlier today with the last blast I sent.
Anyone help me? I've been on hold with CC for 20 minutes now.....
Got through and understand there is a glitch (it happens to all companies) but would love to know what we should do when the glitch is fixed. Do we need to resend our emails or what happens to the ones that were scheduled while the system was down? need to know, time sensitive emails needing to get out before 5 CST (its 3 now).
Not yet... sat on phone waiting for 30 minutes about 2 hours ago... Hope their Customer Service team has enough grace to communicate when we can send. Good luck to you too.
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