I'm hoping someone can help me with some formatting issues I'm having when my email appears in Outlook.
The first line of every text paragraph is outdented about three characters. Also, when an image is beside a text box, the image is also shifted to the left and often gets partially cut off.
These issues do not appear when using a mobile device to view the email through outlook, only desktop.
I originally thought this perhaps was a Constant Contact/Outlook common issue, but I have not found anyone else share of this problem and I receive emails from other organizations that use CC and those emails do not have the outdent issue. I've also tried starting from scratch with my newsletter to see if it was from copying prior emails, but I get the same issue no matter what.
Hello @FirstNameL01754 ,
It looks like you recently reached out to our chat support for this issue. If your IT team is unable to find any settings or other elements in your version of 365 that'd be causing the issues you described and screencapped, please let us know, and we'll see if there's any other troubleshooting we can do from our end.
Will you please describe what the solution was to this issue? I'm running into the same thing, so I'm sure others are as well. Thanks!
Hi @TimM6559 ,
If you're using Office 365, these were suggested by the chat agent:
However in the OP's case, the issue might have been something dealing with their internal network settings. If you have an IT team you can work with, it may be worth asking them for assistance resolving the indentation issue.
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