Formatting issue - email does not look like preview.

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Occasional Contributor

Re: Subscribers in Outlook must download images before they can see them

How do I explain this to my clients?

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Honored Contributor

Re: Subscribers in Outlook must download images before they can see them

Help me understand who your clients are? 

 

Are you designing email for them to send out or are they folks who receive your email i.e newsletters, sale offers etc. ?

 

If they are seeing a X they are using Outlook 2003.

 

1.Start Outlook.
2.On the Tools menu, click Options.
3.Click the Security tab, and then click Change Automatic Download Settings.
4.In the Automatic Picture Download Settings dialog box, click to clear the Don’t download pictures or other content automatically in HTML e-mail check box.
5.Click OK two times.

You can also check out FAQ Answer ID: 2662  

Hope that helps.

 

Tony Schaefer

Clique Marketing

www.cliquemarketing.biz

 

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Occasional Contributor

Re: Subscribers in Outlook must download images before they can see them

Thanks.  It is for my subscribers. Will that information also work for Outlook 2010?

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Re: Subscribers in Outlook must download images before they can see them

Check out FAQ Answer ID: 2662  

 

Send me a PM and I'll run your piece through my testing software for an analysis of what it looks like.

This will allow you to see it like your viewers do.

 

Tony Schaefer

Email and SMS Marketing Specialist

www.cliquemarketing.biz

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Occasional Contributor

Re: Subscribers in Outlook must download images before they can see them

What's a PM?

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Honored Contributor

Re: Subscribers in Outlook must download images before they can see them

PM = Private message.  There are a lot of options here that folks are not familiar with it seems.  I understand there's a lot going on. You do that by clicking on someone's name and selecting  "Send this user a private message".

 

Perhaps a Webinar on using the Community software might be in order.

 

Just shoot me an email  to tony@cliquemarketing.biz and we can address it that way if you wish.


Tony Schaefer

Email and SMS Marketing Specialist

www.cliquemarketing.biz

Occasional Visitor

how to add a picture to background so i can place writing on top of it.

can anyone let me know how to add an image as a background so i can place writing on top of it.

 

thanks

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Honored Contributor

Re: how to add a picture to background so i can place writing on top of it.

Hi Joe,

 

You can add a background image to an email, but many of the current email clients do not support them. Because of this, your background image will be stripped from the email when the contact receives the email. This can cause issues at times. For instance, if you add a white font color to your background image and your email has a white background color, when the email is received the contact will not see text because the font color and background color match.

 

Email clients that do not support background images include Outlook 2007 and 2010. 

 

To find out if the template you're using allows for background images:

  1. Open the template in the Email Wizard.
  2. On the left sidebar, click Global Colors & Fonts.
  3. If you see the term "Background" and the phrase "Click thumbnail to edit image", you can add or change the background image.

To find a template with background image options:

  1. Click the Email Marketing tab and click "Create".
  2. Name your email and click Next.
  3. In the Template Selector, choose your desired Industry, Type, Layout, and Color.The available templates for your chosen categories display as thumbnails on the right side of the screen.
  4. If a thumbnail has a background icon on the bottom left side image icon, click the View Details icon Italic on the bottom right side to see a sample of the template.  The page that appears describes any background image options the template provides.

 

You could also add a background image to any section of an email by going into the Style Sheet and adding the proper code. For instance, edit the style sheet and find the section you would like to add the image to and add the code.

 

Here is some sample code you can use:

 

background-image:url(http://img.constantcontact.com/letters/images/1101093164665/news_bustech_lcol1.gif);
    background-color:#067065;

 

You would replace the image url in my example and edit the background colors hex value if needed.

 

I hope this helps,

 

 

Jarrad

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Honored Contributor

Re: how to add a picture to background so i can place writing on top of it.

If you are going to use background images and depend on them, I suggest you test thoroughly in all the major email clients and programs.  Outlook 2007 flat out ignores them and using CSS is not dependable in a few as well.

 

The most reliable way is to use a <TABLE> and supply a background color as a backup too.

 

If you would like to test your email in as many as 32 different combinations drop me a line. I have a great web based tool for you to try.

 

Tony Schaefer

Email and SMS Marketing Specialist

www.cliquemarketing.biz

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Occasional Contributor

Background Image not showing

I created a newsletter that has a background image, but when I email myself or others a test copy the background image does not show.

 

What would be causing this, something in the settings?

 

:smileyvery-happy: