Forwarded emails lose original formatting

Participant

Forwarded emails lose original formatting

When I send myself a test email and then forward it to someone else to look at, the whole email changes format.  There are lots of spaces that aren't in the original email that I got.

1 REPLY 1
Moderator

Hello @VeronicaR276 ,

 

We are unable to control what happens to emails after they're forwarded, since it is the email client itself that reorganizes and then sends the email. This is an issue industry-wide for ESPs, and is why we generally recommend sending directly through us, rather than having the email be forwarded on. The best workaround would be to add your forwardees as contacts.


William D
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