Free Registration

MicheleM73037
Member

Free Registration

I set up a discount code for 1 person to attend an event for free. The person used the code for herself and also for her guest. I had the limit set to 1 allowed so why did they system allow her guest registration to go through at no cost as well?

3 REPLIES 3
Nick_S.
Administrator

Hello @MicheleM73037,

 

Thank you for your inquiry! If you could provide me with the name of the event I could give a more concrete answer, but I'll try to reply as best I can. It sounds like you may have used an access code instead of a discount code. If the fees for the registration are all set to "Everyone," when an access code is applied it will make that fee available to both registrants and guests. I would update the registration form so the free code is only available for registrants. That said, if you want to email us at social_support(at)constantcontact(dot)com with your username, the name of the event, and a reference to this post I can take a closer look and make sure there isn't something else going on. 


Nick S.
Social Media & Content Manager

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Thank you, that makes perfect sense. I did have it set to everyone not realizing what exactly that meant. 

Hello @PCPG. I'm glad that we were able to sort that out for you. Please let us know if you have any additional questions!


Caitlin M.
Community Manager
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