Hello @FlaviaB71 ,
It looks like this account is associated with a different, cancelled account, so I'm unable to look up the status of your current trial account. If you're needing to upgrade from trial to a paid account, you can log in, click the name in the top-right corner, then select Plans & Pricing. If it's still in trial, there should also be a Buy Now or Purchase Plan on the right-side of the top navigation bar.
William D
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