Getting GMail plug in from marketplace

[RandyB5640]

Every time I try getting the Gmail app through the Constant Contact Marketplace it tells me I have been redirected too many times. I have cleared my cookies already and it has not helped. Is there something else I can try? Thanks

[Timothy_G]

Hello @RandyB5640,

If you are having trouble with getting the gmail app to load, here are a few more things to try: Restart the computer. If you are using Chrome, you can try an Incognito Tab. You can also try a different Web Browser to see if the same message occurs.  If these don't help, please let us know and we can follow up with you.

[RandyB5640]

I am still having issues with getting the Gmail app. Following the instructions I am supposed to click on the Integrations option from the pull down menu. It brings up the cards to select. When I click on the card click on the three dots and pull down the options, I select the "Import Contacts" option. Once selected, the screen for importing pops up to for a second and then I am put back into the Contacts screen showing my list. I fI select the "Visit Marketplace" instead, I am redirected to the app selection screen. When I click on the button to "Get this App" I get the following error "This page isn’t working login.constantcontact.com redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS" I have tried all the suggestions, rebooting a couple of times, using an Icognito tab, clearing cookies, and using Firefox. The results are still the same. I am not sure what the problem is but I am hoping you can help me.

[Frankie_P]

Hi @RandyB5640 

Thank you for following up with these details! Because you are still receiving the same error message through a different browser, a screenshot of the error you're receive will be helpful for us to have. I also would suggest calling directly into our Phone Support for further assistance. These agents can do real time troubleshooting and help look into this further for you.