Greeting tag showing account owner name

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HarwoodFinancial
Participant

Greeting tag showing account owner name

The greeting tag in my email is not pulling accurate information. 
It keeps pulling the from name instead of the contacts name. 

1 ACCEPTED SOLUTION
William_D
Moderator

Hello @HarwoodFinancial ,

 

When your email is being sent as a test or shown in preview, it will use your from name for the greeting tag. This will become actual contact info when it's sent out live. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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View solution in original post

1 REPLY 1
William_D
Moderator

Hello @HarwoodFinancial ,

 

When your email is being sent as a test or shown in preview, it will use your from name for the greeting tag. This will become actual contact info when it's sent out live. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post