HELP event marketing pages keep freezing up or appear with blanks in them

[MaryLouR63]

Is something wrong with the website? I'm not able to schedule an invite to an event. The dashboard either doesn't load or has blank information in it. 

[Zoe_H]

Hello @MaryLouR63,

I apologize that you are having this experience! We are not currently having these issues with our site. We recommend switching browsers to begin troubleshooting. 

[MaryLouR63]

Still having problems. Now when I go to schedule an email, my contacts don't appear as options to select. When I go to "contacts," all my lists are in there fine but my lists don't show up when I'm trying to send out an event invitation. I'm NOT having problems sending out regular mass emails, I'm only having issues using the Event pages. Are you SURE there's nothing going on with the website? Can you test it somehow? I've done this plenty of times and it's not me or my lack of experience. Please advise.

[William_A]

So when I check your latest event for example, I'm able to see list options you can select for sending the invitation-type emails to. When you're on the little overview for that particular invitation email, click on select lists, click the blue-and-white plus symbol , then checkmark the lists you want to send it to. For emails that are explicitly registrant-only or non-responder-only, these won't have a list selection option available.