HELP!!!!!!

Highlighted
Member

HELP!!!!!!

 When I try to save my document it says this

 

Your changes cannot be saved. Error: unexpected close tag found while trying to update block. Please check your HTML for tags that are invalid or are not closed properly

1 REPLY 1
Highlighted
CTCT Employee

Re: HELP!!!!!!

Hello @TinaY91 !

We apologize that you are encountering this error. What is the name of the campaign as it shows in Constant Contact?

It sounds like we are using a 2GE or Legacy Email format, are you familiar with code or able to view if there are any issues in the HTML?

If not, have we tried using a different browser or incognito mode? 


Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured