When I try to save my document it says this


Your changes cannot be saved. Error: unexpected close tag found while trying to update block. Please check your HTML for tags that are invalid or are not closed properly

CTCT Employee

Re: HELP!!!!!!

Hello @TinaY91 !

We apologize that you are encountering this error. What is the name of the campaign as it shows in Constant Contact?

It sounds like we are using a 2GE or Legacy Email format, are you familiar with code or able to view if there are any issues in the HTML?

If not, have we tried using a different browser or incognito mode? 

Adelina R
Community & Social Media Support

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