HTML Coding Templates

[SaundersA7]

Serious question, why does Constant Contact allow users to use the html templates if they are going to be so unresponsive and work so poorly. 

You guys should shut the whole option down if you can't figure out how to get rid of these parsing errors. It's a terrible user experience. 

[William_D]

Hello @SaundersA7 ,

The custom code editor should generally only be used if you have an intimate knowledge of HTML coding. Our Tier 2 team can assist with discovering errors and troubleshooting this email type, but generally making the emails is 100% on the customer.