Oct 16, 2018 8:39:44 AM
Currently, in our Third Generation Editor we do not allow access to edit the HTML and have no immediate plans to do so. We want to provide our customers with the abilities to be able to use a user-friendly interface instead of having to rely on a code view to get their desired results. With all the feedback we have been collecting we are planning on making improvements to padding and adding some line spacing elements in the UI. I know this doesn’t solve all use cases, such as adding tables, but we will continue to make strides towards improving the editor.
I understand allowing HTML would increase the ability for more control of your content but it can also have a negative impact on your newsletter’s display in email clients. If we provide access to HTML for every block, changing some of the default styles or content could break display when sent to an email client. Also being able to manually adjust width could have a negative effect. We have a team of amazing engineers constantly testing our templates in all email clients, so you can be certain your email displays consistently across the board. With that in mind, we want to make sure we make it easy to provide the best look and feel not only on the desktop but on mobile. With a majority of opens now leaning towards mobile over desktop we take that as a priority.
Please continue to let us know your thoughts on HTML and what exactly you're trying to do so even if we don't have HTML access we will be able to give you the tools to get your desired outcome.
Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.
I'm sorry for the inconvenience surrounding the HTML feature in the Third Generation Editor. I'm happy to submit the feedback on your behalf to our developers. Was there something in particular you like to edit in the code that we can assist with? Maybe there is a workaround that we can go over to remedy the situation. In the meantime, please feel free to reach out to us here if you need anything else.
Thank you for choosing Constant Contact. Have a great day!
Thank you for reaching out to the community!
At this time our Third Generation Editor does not support editing HTML code. We are taking all feedback on this and I will be happy to submit a request for this feature on your behalf. As an alternative, choosing a different template that already contains a block with a border may be a good solution for you. We also offer custom template designs if you are looking for something more specific.
Please let us know if there is anything else we can do for you.
Thank you for your response.
At this time we are only collecting feedback about this. We have not confirmed that this will be added to the Third Generation Editor as it was designed to operate without this feature. However, in the meantime, if you would like to use your own custom code you are welcome to create a custom code email by clicking on Create from your Campaigns page and choosing Custom Code from the upper right corner.
We are here to help if you need anything else!
I totally agree with Emily. In the old editor I could position images with complete flexibility - now no longer. I could adjust the space around images. I could ......I could do all I ever wanted to do. Now I am extremely limited in what I can do - and that is not very much. I am thinking of switching to another provider who will allow me control over MY content and MY layout and design!
Hello @ErieBar. At this time, our third-generation editor does not have the ability to access HTML. I understand why you would want this access However, we are collecting feedback from our customers who would want this access so we can possibly implement easier editing options into the editor itself without having to resort to accessing the HTML of an email. I saw that you wanted the access for text editing. What types of editing would you be doing, either with the text or the layout of the email? Let us know and I would be happy to submit this feedback over to the appropriate teams!
In the most simple terms, sometimes a 13 point font fits better on a line than 14. Sometimes less space between lines looks cleaner. It's really just a matter of what I'm feeling and seeing for a particular campaign.
My first thought when working with the third generation editor was that it was oversimplified. Yes, I can fire out messages at lightning speed, but not having access to the code might alienate a particular group of CC users.
I'm very happy to pass along that feedback, thank you very much! We really do take this sort of feedback seriously, as we want to provide the best user experience we can. Let us know if there is anything else we can do to help.
Hi! I too would REALLY like to be able to edit the HTML with in the third-generation editor! It's something that absolutely makes my job easier. For instance, if a client gives me content to make an email out of and I do some editing for inline styles in Dreamweaver, I want to paste the code into a new campaign. Also, if I want to stylize bulleted lists (i.e., their indents), I would like to add inline styles. Also, please add functionality to be able to designate headers (font, size, color) in the campaign designer.
Thank you so much for the feedback!
I want to let you know that you can build your own email using HTML or XHTML with our custom code editor. Click Here for some more information.
Have a good one!
Thank you for reaching out to the Community with your feedback! I apologize for any inconvenience caused from not having this feature. I can definitely understand how having access to your email's HTML would be helpful. While we do not currently have a time estimate of when this will be available, I have submitted your feedback to our engineers and tracked this request in your account.
I just tried Gen 3 editor today and not being able to edit the HTML is incredibly frustrating and I'll be switching back to Gen 2 editor. I agree the new editor is oversimplified. It's pretty and what's there is easy to use but lacks features. I'd like to see a way to add tables, have more control over styling options, and be able to insert custom coding. Even if these were implemented there should still always be a way to edit the HTML.
Thanks for your feedback about our Third Generation Editor (3GE) and we're sorry for any frustrations. We appreciate hearing from you and I have forwarded your concerns to our programmers. We understand how a table feature and more styling control can be useful, and also having the ability to edit the HTML. In the meantime, I want to provide some helpful resources for using the new editor:
If there's something we can help with in a particular email campaign that you're working on just let us know!
Really do not understand why Constant Contact would take away functionality with the third generation editor. Should be able to view the HTML language when using templates to at least be able to tweak things a bit. Also, what happened to being able to add a table? Seems to be going backwards in customer service! Is this just a ploy to force people to pay more for CC to create customized templates? Is it time for people to consider switching to other email marketing providers?
"but it can also have a negative impact on your newsletter’s display in email clients."
Don't you all literally charge us for inbox previews, though? I mean... if we don't have to worry about the display in email clients, then the previews should be free across the board.