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Hard to reach someone lately

Occasional Visitor

Hard to reach someone lately

It's been difficult to reach you the last couple of weeks.  Is there a way you can set up a call back.  Current wait time is 30 minutes.  This happened last week as well.

I think you guys are great but if you have a question it's difficult to connect.

Tags (1)

Re: Hard to reach someone lately

Hi @BethM54625 


I apologize for the experience you've had connecting with our support! This is definitely not the experience we want our user's to have as we are always happy to help. With that said, are you still in need of assistance with your account? If so please let us know! While our support is available by phone it is also available through chat, Twitter, Facebook, and here in the Community as well.

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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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