Having trouble adding a contact

Participant

Having trouble adding a contact

I have a contact that was deleted from the list and when I try to add her it says "email is already on your account"; but when I search for her in my contacts, she's not there.  This same person is getting an error message when trying to register for our events.  It says "We're sorry but we've experienced an error processing your request.  Please contact the Event Organizer"  I'm the "event organizer" but I have no idea why she can't register! 

1 REPLY 1
Employee

Hello @AFPCB ,

 

We would be happy to look into this for you! Could you please email us at social_support(at)constantcontact(dot)com with the email address that this is happening with so we can do additional research?


Amber_L
Community & Social Media Support

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