Hello @LWhitakerRealEstate ,
Can you elaborate at all on how it isn't working? When I look at the heat map for the email, it highlights the most popular links as expected.
Thank you for reaching out William.
Today, it's working properly. I don't know what happened previously. My campaign appeared as a narrow window instead of showing the entire page and there were no heat circles.
Thanks again for reaching out.
The heat map for me has not properly loaded for some time now. I've tried using different browsers, but always the same. I get this message instead of the heat map loading . . .
Hello @EricF77,
It does appear that your reporting and heat map is loading properly for me. Can you please check your internet connection by sending us the results of a speedtest to troubleshoot this, along with sending us a screenshot of the error message? Thanks!
Thanks for your help Zoe. It is also now working again for me!
Support Tips
"Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick
See Article