Thanks for posting. I am sorry to hear this is happening. I did remove your image because it had your email address and I didn't want anyone else getting that information!
I took a look at the email you sent and see that there are some blocks with background images. Unfortunately, there are a number of email clients that don't show background images (Outlook is one) so it will default to the background color behind the image. In the case of this area, the background color is white.
If you do want to use background images it's recommended that you match (or double check) the background color to make sure the font will show up. You can control this on the left panel of your edit mode email.
Hi there - thanks for your help. The template was created by you guys as part of the sale for me to sign up
So I think you need to advise your guys not to do this.