Help to change mi monthly plan

alvaro
Participant
Hi, how can I change my monthly plan to pay less? Should I delete contacts or are there any options you can offer me?
1 REPLY 1
Frankie_P
Moderator

Hi @Alvaro

 

While we are unable to go into your billing details here in the Community, we can share that pricing is based on both your email plan and contacts level. So decreasing your amount of contacts or even downgrading from Email Plus to Email Basic can help lower pricing. If you have any further questions we ask that you please contact our Billing Department directly.


Frankie.P
Community & Social Media Support

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