Help with Stats Page Not Loading/Updating

JessicaS3767
Participant

Help with Stats Page Not Loading/Updating

Has anyone else had issues with their stats page? Mine hasn't been working properly for weeks. At first it wouldn't load at all, and now it loads with only some stats (unique page views) but the map, session time, unique visitors, and location won't load at all, nor does the bounce rate. 

 

I tried reaching out to customer service and was on hold for an inordinate amount of time and hung up. 

 

Any pointers??

Thanks,

Jessica

1 REPLY 1
Zoe_H
Employee

Hello @JessicaS3767,

 

Thank you for reaching out to the Community! I apologize that our hold times are longer than normal today. Please select this helpful article that shows you all of your reporting. If nothing is loading, please attempt to try a different browser for troubleshooting purposes to see if that allows everything to load properly. Thanks! 


Zoe H.
Community & Social Media Support

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