Help!

AmyA
Participant

Help!

Something is going on--our contacts have been removed from certain lists and aren't getting our emails. Please help!

1 REPLY 1
Tiago_R
Employee

Hello @AmyA,

 

Thank you for reaching out to us. I'm sorry to hear that some of your contacts have been removed from certain listing and have not received any emails. To better investigate this issue, I'd like to collect some information.

 

1 - Username to your Constant Contact account

2 - Email addresses of the contacts that have been removed from certain listings

3 - The name of the listings that these contacts have been removed from

4 - A reference to this post

 

This information can be emailed to us at social_support(at)constantcontact(dot)com. You can feel free to add any additional information that might assist us with figuring out exactly what has happened.

Tiago_R
Community & Social Media Support

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