The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Help

Highlighted
New Member

Help

After I talked to Trevor yesterday length about my issue with email social media formatting; she asked that I ask my email recipients to send to her the original email that they received so that her technical team could do additional problem solving.

 

She sent me to a "help" link and not a direct email with which to send the emails.  She said that she would send me an email address.  She is out of integrity with what she promised and interest in helping.

 

So disappointed in her and in Constant Contact.

 

Dr. Henry G. Brzycki

Tags (1)
1 REPLY 1
Highlighted
Employee

Re: Help

Hey @HenryB395,

 

Thank you for reaching out to us in the Community! I want to first apologize for the miscommunication and failed expectations that occurred with your interaction. We would definitely love to assist with solving this issue for you. Would you mind email our team your username and an explanation of the issue that's occurring in your account? Social_Support(at)constantcontact(dot)com.

 

Please let us know if you have any other questions we can answer!

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured