High bounce rate

ChristianB20
Participant

High bounce rate

Is anyone else experiencing a very high bounce rate on email campaigns today?

We typically bounce approximately 6% and today we are getting a 80% bounce rate.

 

Thanks in advance for any help!

1 REPLY 1
William_D
Moderator

Hello @ChristianB20 ,

 

I'm sorry to hear you've had issues with bounces today. After doing some investigating, it appears the issue is related to your DKIM setup. I would suggest reaching out to our Deliverability team as soon as you're able for further assistance.


William D
Community & Social Media Support

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