Higher click-through reporting for a campaign

Leasing_News
Regular Participant

Unique click totals changed. On March 11 and 14 the clicks started calculating higher totals, many included when the CC email was sent. 

 

Is there a way to stop those from being counted? For years they weren't counted as they are now

1 REPLY 1
Amanda_G
Employee

Hi @Leasing_News , 

 

I completely understand. This is usually the result of a security program opening links on the recipient's end. The spam filter will go through and open all the links at the same time to make sure that they are safe before allowing the email to land in the recipient's inbox. These clicks performed by the security program will register on your reporting as clicks by the recipient. 


Amanda G.
Community & Social Care
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