The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

How Do I Create Custom Fields for My Contacts

Honored Contributor

How Do I Create Custom Fields for My Contacts

The 3 most common items of contact information that is collected and imported within Constant Contact are First Name, Last Name, and Company Name. Our Contact systems gives you many more options to choose from to label your contact’s information, whether you add them manually one at a time or you’re uploading a file. However, even we don’t know the exact labels that will fit every businesses needs for their contact database. When this happens, we turn the reins over to you.


With full control of what label you wish to utilize, our Custom Field feature is available to you. Let me show you how easy it is to get your Custom Fields set up to accommodate you.


  • Once logged into your account, click on My Settings in the top right


click_my_settings_new_navigation_1 (1).png


  • Next scroll down to Contact Settings > click on Manage my custom fields


Manage Custom Fields.jpg



  • On the next screen, you will want to click the link Add Custom Field and a drop down will appear with 2 options:  new text field or new date field


Add custom field dropdown.png


  • If you just want a basic text field for text to be entered, choose text field
  • If you want a date to be selected, such as an Anniversary or Birthday, choose date field
  • When you are done adding your Custom Field labels, click the gold Save button.


So what are you waiting for? Log into your account and start using Custom Fields to customize your Emails to your Contacts!


Any questions let us know!

Occasional Visitor

Re: How Do I Create Custom Fields for My Contacts

How do I make the fields constant so I don't have to add them everytime I add a contact? It's SO ANNOYING that I need to select additional fields that I need every time.  Please advise.

Tags (2)

Re: How Do I Create Custom Fields for My Contacts

Hi @HeatherZ00


Thank you for reaching out to the Community about your contacts. I can definitely understand how helpful it would be for your additional fields to be automatically selected. I apologize this is not a feature this is currently available. You are correct, when adding in a single contact, you will had to search for the field from the drop down. As a work around I would suggest adding in contacts through a file or by typing in/paste multiple contacts. You will still have to search for the field, but the good news this will allow you to do multiple at a time.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More