Updated: June 2020
Files, such as PDF's, Word documents, Excel spreadsheets and PowerPoint presentations, can't be added as attachments to your campaign email, but they can be hosted through the library and then linked. See our Knowledge Base article for the different document linking options.
Community & Social Media Support Representative
I am an instructor and plan to use this type of product to stay in touch with my students. Part of my courses requires me to sent files to those that have taken the class and or provide a place where they can log-in and download those files.
Will Constant Contact permit or does it provide for group e-mails with file attachments? Or can it be set up to allow the groups to sign-in and download the files?
Thanks for any suggestions,
CC doesn't permit attachments, but they do have suggestions for how to deal with this. Click "Help & Support" tab, then click Frequently Asked Questions, then type "attachments" into the search box. There are several articles on this issue with solutions.
Is it possible to add and attachment to a CC email. I have to send a personalized "letter" email to over 150 people and need to attach
a sample letter we want them to send to their clients. Is this possible?
I do not think you can have attachments because of the SPAM issue. You can put a word doc on your server or create a HTML page and then link either of them from your email.
I am told that CC does not support attachments because it increases SPAM filter catches. They suggest you add a link to a page on your site.
Constant Contact keeps its spam rating low by not allowing attachments. It's a pretty good trade off if you ask me. Links are really the only way to send someone a photo or PDF. If your clients have a storage site to which they can FTP their images and documents, this makes it much easier and less time consuming. Also this gives you control over the URL that's used.
Take a screen capture of the cover, scale it to fit in your newsletters and add some text that says "Click here to download our Christmas catalog".
I was wondering if there is some way to send out an email from Constant Contact and to have a file attached to the email for them to open for further information. Is this possible?
There is no way to attach a file to Constant Contact email. However, if you have web hosting you can put the file on your web server, and put a link in your email to the document.
You can not attach anything to a Constant Contact email. An alternative is to post the attachment to your website, and than put a link you your email to the file you want attached.