How about keep all aspects of your website available during the day?

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Occasional Contributor

How about keep all aspects of your website available during the day?

I can't even count how many times I can't get into my contacts during the day - spinning wheel and a 'sorry' banner.  I have a business to run and there are plenty other email platforms out there.  Please give me a reason this continuously happens.

3 REPLIES 3
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CTCT Employee

Re: How about keep all aspects of your website available during the day?

Hi @VictorG189,

 

I'm so sorry you're having this issue and we're glad you reached out! Most likely the errors are related to connectivity. We do have a list of quick troubleshooting fixes for you to try. In addition, you might also check your web browser for any third party add-on programs that may need to be disabled. I hope this helps!


Nichelle M
Community & Social Media Support

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Occasional Contributor

Re: How about keep all aspects of your website available during the day?

I've done everything, even tried on a different computer and I still get the spinning wheel and a faint "were sorry but something went wrong" message...

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Moderator

Re: How about keep all aspects of your website available during the day?

Hello @VictorG189,

 

I'm so sorry to hear the troubleshooting did not resolve the issue. I encourage you to email us at social_support(at)constantcontact(dot)com with your username, the list of troubleshooting you attempted, and a reference to this post and I am going to see what we can do about getting a higher level of support involved to investigate the issue more closely. 


Nick S.
Social Media & Content Manager

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