How can I filter records to find ones where a tag field is blank.?

KatieM449
Participant

How can I filter records to find ones where a tag field is blank.?

Use to be able to do this with the old software, but can't figure out how to do it with the new software.  Would like to search for records with a blank tag field.  I want to make sure all these fields are populated, so would like a way to find them.

 

1 REPLY 1
William_D
Moderator

Hello @KatieM449 ,

 

At this time, the current contacts system doesn't have a search for blank or similar search criteria. You can however make a segment for Tags > Not Tagged With > and then select an option and add subsequent OR criteria for the not tagged with. The chat agent you spoke with earlier today has already tracked the feature request for you and submitted it to the engineers for further review. If and when they have an update on this search functionality, they'll notify you directly.


William D
Community & Social Media Support

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