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Updated: September 2017
With our new editor you have the option to turn your PDF to an email with just a few steps.
When you create an Email campaign from an imported PDF:
Once the template is created, you have full control to add more text content and further customize your branding. Keep in mind that sending an image-only email increases the likelihood you'll end up in the spam folder; make sure your Email campaign has a good image-to-text ratio by using headlines and adding text elements from the Build tab.
1. From the Home or Campaigns tab, click Create.
2. Click Email
3. In the top right corner Click "Import PDF to email".
Add a brief description for your PDF. (Optional) Change the name of your PDF.
If you do not have our new editor and are still using 2GE we have options for you as well.
While you cannot insert the PDF file directly into your email, the Library allows you to upload PDF documents that you can link to from within your emails.
To link to a PDF while editing an email in 2GE:
Another option would be to convert the pdf to an image file and insert it as the converted image. This option is viable with both editors.
When uploading a PDF into the Library you have an option to also create a PNG image of the first page of that PDF. The image can then be inserted into your email campaign.
4. Once you put the file in place your cursor over the PDF's thumbnail and click Create an Image.
5. Click Confirm to create the image. The image file is automatically added to the Library and won't be seen on the Upload To Library overlay.
6. Click Upload Files to finish uploading your PDF to the Library.
You can now use that PNG as an image in your email campaigns.
PDF files are common file formats for flyer's, brochures, menus and more. We know you often want to include a graphic of that PDF file in your email. Since you can only enter an image if it’s a jpeg, gif or png file we have some directions for you on how to turn your PDF file into an image file. We will do this by taking a screenshot, or capture of your document. Make sure you have the document open on your computer or phone and then following along below.
First, we need to determine which type of device you are working on.
*Please note, you are welcome to crop or edit the image once you get it into Constant Contact as well.
To take a screenshot on an Iphone:
To take a screenshot on an Android device:
*All mobile devices are a little different so we’ve included the two most common mobile types here. If these aren’t working or you have another type of device please check your manual to see if a screenshot is possible.
Sorry to hear you're running into a problem uploading your file! I took a look at your account and i do see you've successfully uploaded your PDF file. Which screen are you uploading your file from? If you're uploading your PDF file while in the editor you may be trying to insert an image. Doing it this way will upload your file, but it won't populate in the library like the rest of your images. In order to insert a PDF file, you will have to make it a clickable link within your email.
Your PDF appears to be a flyer, so if you would like this to be inserted much like an image, you just need to convert it from a PDF file to either a JPEG or PNG. You can achieve this by taking a screenshot or using a 3rd party converter.
Let us know if you have any additional questions.
I took a look at your account and saw that there was an image uploaded on the day that you posted this message. It look like you may have been uploading PDF versions of an image, which show only within the Document library. In order to insert a file into your email so that it displays it does need to be an image file type (png, gif, or jpg). If you need any help with Converting an image file, take a look at this post here with instructions on how to do so using a screenshot.
If you need any other assistance, please let us know.
I'm having the same issue, but in a different application: I'm trying to make a button (or clickable image) where the email recipients can download a JPEG. It will not allow me to do this. It only allows for a PDF, which is not going to work for my demographic (elderly who can barely open their emails, let alone download a PDF and then save it as a JPEG). I need it to be a JPEG and not a PDF, but the only options on the "Link" dropdown menu are "Web page, Email, Document, Landing Page." I select Document, but that only allows for a PDF (again, NOT going to work for my clients) so there really should be an option to insert an Image (JPEG) in that Dropdown menu. But sadly, it will not present my uploaded JPEG as an option in the "Insert Link" popup box. This is extremely frustrating. haha.
Hello @KathleenK715 ,
So with any images on the internet, you may need to explain to your customers that they can right-click on an image to save it (just insert the image normally into your email). You can also link to the image if it's saved in your library, you'd just need to copy the link for it, then make your button / text / image link to a webpage.
Thanks for posting, I am sorry to hear of this frustration. When you upload a PDF it will show as a document in your library so you won't be able to insert it as an image. If you wanted it to show in your email you would want to convert the document to an image file instead. There are free online converter tools that would do this for you, just google for one. Please note, these are not Constant Contact products so please use at your own risk.
If you are okay with the PDF only being linked in your email you will want to choose to insert a document link on the left instead. This will show you the documents you have uploaded only.
Hope this helps,
Thanks for posting, I think I know what is happening!
A PDF file is actually a document file, not an image. It sounds like you have an image in the PDF you want to use or you want to use the PDF as the image. For reference, an image file ends in jpeg, png or gif. Since you've uploaded the document it will be in your Library but can only be inserted into your email as a link. I would suggest clicking the Library tab of your account and finding this file.
If you want to insert a link to the document you can by using the "Insert Document link" option. If you want it to show in the email we will need to convert the file to an image or recreate the PDF as the email.