How come I can't import my Outlook contacts suddenly?

AdamP9509
Participant

It says that the email address column is not in the right format. I checked every field and all are emails. What is the problem? Never happened before.

1 REPLY 1
Zoe_H
Employee

Hello @AdamP9509,

 

Try deleting any extra spaces added above the email addresses in your spreadsheet to make sure the system can see them. If it is still saying it's the wrong format, you may need to export a new file. Thanks! 


Zoe H.
Community & Social Media Support

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