How do I add a contact without an email address

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Senior Member

How do I add a contact without an email address

 
Tags (3)
Top Answer
Desi_B
Employee

Hey @WillowK!

 

You are correct, that functionality was removed some time ago. I understand how that this function is of big value to you and your business! I will happy to relay your feedback to our developers as a feature request. 

 

In the mean time, I would recommend saving the contacts that don't yet have an email address in an excel file, that way its all in one place and easy to upload when ready! Please let us know if you have any other questions. Thank you for your time!


20 REPLIES 20
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Employee

Re: How do I add a contact without an email address

Updated July 2019:

 

The information below is out of date and no longer an available feature.

 

-----------

 

Hi @DonnaH986,

 

That's a great question!   You can add a contact with just a name by uploading a file of contacts.  It cannot be added manually, but as long as it is in a file it will upload.

 

If you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!

 

Donna_P.
Community & Social Media Support

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Tags (3)
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Member

Re: How do I add a contact without an email address

We used to be able to add contacts without an email address and no longer can. Why was this functionality removed? We like to keep all our contacts in one place (Constant Contact) and sometimes don't yet have their email. Can't use a dummy email because if it's a duplicate it replaces all the info for the other contact without even confirming (HUGE flaw). Or we may need to delete an email address from a contact -- e.g. we heard they've switched companies but don't yet have their new email. We used to be able to delete the existing email but can't anymore. PLEASE restore this functionality!!

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Employee

Re: How do I add a contact without an email address

Hey @WillowK!

 

You are correct, that functionality was removed some time ago. I understand how that this function is of big value to you and your business! I will happy to relay your feedback to our developers as a feature request. 

 

In the mean time, I would recommend saving the contacts that don't yet have an email address in an excel file, that way its all in one place and easy to upload when ready! Please let us know if you have any other questions. Thank you for your time!

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Regular Visitor

Re: How do I add a contact without an email address

We have been trying out Constant Contact for our church congregation.  The removal of this "functionality" (adding a contact without an email address) is the reason why we will no longer use Constant Contact,

 

Our congregation includes some members who do not use email.  A Phone Tree tag in Constant Contact has been helpful for communicating with those members, but now it is no longer possible to add additional contacts to that list.  Moreover, occasionally a member will ask us to delete an email associated with their contact data -- for example when a spouse passes away.  Now, however, an email address cannot be deleted from a contact.  Nor can such a contact for a couple be deleted and replaced with new contact data for the surviving spouse who does not have an email address.

 

For these reasons, we will discontinue using Constant Contact.

Employee

Re: How do I add a contact without an email address

Hello @DanaN460,

 

Thank you for bringing over your concerns to us. We definitely understand how this functionality can benefit and assist you with your contact management to keep all your contacts together. We are definitely sad to see you go for this reason. I will be passing along this feedback to the correct department so that they can review the information. I do apologize for any inconvenience this may have caused for you. Feel free to reach back out to us if you need assistance with anything else. Have a wonderful day! 

Tiago_R
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Real Estate

Re: How do I add a contact without an email address

Stop Responding The same way and FIX it!
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Real Estate

Re: How do I add a contact without an email address

Yes I am about to do the same!
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Member

Re: How do I add a contact without an email address

Has there been a solution implemented to allow us to store contact informaiton, without an email?

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Real Estate

Re: How do I add a contact without an email address

I doubt it and it is super annoying!
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