Hi @DonF0. I believe that we spoke over Facebook earlier today and spoke a little about usability but I wanted to follow up here as well in case another customer had a similar question.
Generally, contacts can be added to lists by editing a contact profile. Your specific case had a contact in the status of No Permission Set which means that they could not be added to a list. Once the status is changed to Implied or Express permission (assuming that the contact has given permission to email you), the contact can be added to a list.
Caitlin M.
Community Manager
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