The "export contacts" button is not clickable. I cannot export my contacts to excel. It worked just a few days ago.
Solved! Go to Solution.
UPDATED: June 2018
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Hi @J.R.L4
I'm happy to show you how you can export your contacts! Follow these steps below!
Hope that helps! Let us know if you have any questions!
Hi Jose,
I just logged into your account and I see that you were able to export your contacts about 15 minutes after you posted this. I also was able to successfully pull an exported list.
You can view your exported contacts by clicking on the Contacts tab > Activity link. Then you can click the link that says "Download Export File".
If you're still having difficulty, please let us know.
Hi there. I'm sorry that you're finding the new system difficult. Exporting contacts in the new Contacts system is a quick process:
If you have any questions, please let us know.
Hi there Susan,
We sure do! Please follow these instructions for exporting a list of contacts:
Put another way:
1.) Select the list you'd like to export,
2.) Select the box to the left of Name at the top of the list of contacts appearing in the middle of your screen,
3.) Select Export.
4.) You will then check the Activity Page and once your file has finished Exporting,
5.) You will click Download Export File and save it to your computer.
Hope that answers your question!
Thank you for supplying your feedback to us. It is very important, and we highly value your opinion.
Below I have provided a link with the steps on exporting a contact list from your account:
Exporting a contact list from Constant Contact
Please continue to vote, and don't hesitate to let us know any time you have questions, more information, or any feedback to give us!
Hello @ergine
In order to export your contacts, you will need to:
If you are running into any errors or other issues, please tell me what steps you are taking to export these contacts and where you are running into an issue.
Thank you!
Hello @RandyP26 ,
If you take a look at @Amber_R 's instructions quoted below (above these are steps 7-10).
Amber_R wrote:
- Click "Activity" in the yellow sub-menu at the top of your screen.
- Click "Download CSV" or "Download Excel" for the export you just did.
Note: It may take a few moments for that link to be available. Click the refresh icon in the gray bar for the most updated information.- Depending on your browser, a pop-up message will give you the choice to save or open the file.
- Click Save and choose your desktop as the location for the file.
UPDATED: June 2018
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Hi @J.R.L4
I'm happy to show you how you can export your contacts! Follow these steps below!
Hope that helps! Let us know if you have any questions!
Hello @jackp44,
In order to export your contacts you will need to select at least 1 contact for the Export button to become active. Once you select contacts the buttons in the dark gray bar are clickable. You can select the check box to the left of the Name header to select all contacts within the list that you are viewing.
Once you click Export you will then choose the data to export, and you can get your exported file off of the Activity page.