How do I make more space in the UX area of your app?

Frequent Participant

How do I make more space in the UX area of your app?

Hello,

 

I keep wanting to scroll so that I can see more of what might be hidden. Can you help me do that? See where the title of my newsletter is? I know it’s a silly name. It’s Pretend Newsletter. Then under that, it says Build, Images, Design. But the words are getting close to being cut off and I can't see what is above it. 

 

Screen Shot 2020-11-17 at 5.17.38 PM.png

 

Thank you in advance.

1 REPLY 1
Moderator

Hello @AnneM56 ,

 

I went into your account and didn't see the UI oddities being shown in the screencap. Just so I have some more info for troubleshooting, can you please answer the following questions:

  1. What device and browser are you using to currently view the email builder? Which versions for both? Are both the browser and device 100% up-to-date?
  2. Are you able to recreate this issue in other browsers, or in your current browser's incognito / private browsing mode?
  3. Does clearing your cache (not the passwords or cookies, just cached files) or disabling any of your browser's plugins / extensions alleviate the issue?
  4. What is the current zoom for your browser screen? Is it above or below 100%? Does changing it to 100% (CTRL 0 or CMD 0) alleviate the issue?

William D
Community & Social Media Support

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