How do I report spam email that was sent me using Constant Contact?

MichaelF4754
Participant

How do I report spam email that was sent me using Constant Contact?

3 REPLIES 3
user945922
Participant

Anyone can report an email as spam. It can be as easy as clicking the "This is Spam" or "This is Junk" button in an email client. 

People can lodge a complaint to:

  • Their internet service provider (ISP), which could result in your emails getting blocked.
  • Constant Contact's ISP.
  • The listed owner of the IP address the email was sent from.
  • Directly to us by calling or emailing Constant Contact.

The public can also report unsolicited email to third party reporting services, such as SpamCop, who will do the analysis and reporting for them.

Wondering why you represent yourself as a CC employee…”directly to us”. Honestly, call your ISP?
Zoe_H
Employee

Hello @MichaelF4754,

 

Thank you for reaching out to the Community and I do apologize that you are receiving unwanted emails. So we can stop the account from doing this, please forward the email you received with a description to abuse(at)constantcontact(dot)com. Thank you so much for bringing this to our attention!  


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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