How do I update an automation that is on the old software?

Occasional Participant

We have a longstanding automation list that was created before the current version of CC. It looks pretty web 1.0, and we were hoping to update it so it looks as nice as our other emails. Is there an easy/fast way to do this while preserving the content in the automation?




Hi @VirginiaL31 , 


You can edit any email in the series by clicking the Actions dropdown to the right of the email in the series, and choosing Edit. From there, you can edit layout, font, colors, images, etc.


If you wanted to use a new template, the email would need to be recreated entirely. The text can be preserved by being copied & pasted, but the images would need to be re-inserted. At that point, I'd recommend creating a new automated series using our updated automation system, since you'd have to be recreating the emails entirely anyway.

Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article