How do you get rid of an admin email ?

DonnaS385
Participant

How do you get rid of an admin email ?

The Billing admin who doesn't work here anymore still has an email in the system..and it's greyed out so we can't delete it. Any idea?

1 REPLY 1
Frankie_P
Moderator

Hi @DonnaS385 

 

Does the grayed out email address have a B or a C next to it? This lettering means the email address is still listed as the account’s Contact (C) or Billing ( B ) email address. If this address does have a B beside it, you must first update the billing email address. Once you have made this change, the old email address you wish to delete will no longer be grayed out and can be deleted.


Frankie.P
Community & Social Media Support

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