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How to cancel the automatic resend of an email to contacts who don't open

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EdB920
Rookie
‎12-28-2021 04:40 PM
0 Votes
‎12-28-2021 04:40 PM
 
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William_A
Administrator
Administrator
‎12-28-2021 05:10 PM
0 Votes
‎12-28-2021 05:10 PM

Hello @EdB920 ,

 

If you need to cancel an automatic Resend to Non-Openers, you can do so through the email's reporting page. If the resend has already gone through, you won't be able to cancel it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎12-28-2021 05:10 PM
0 Votes
‎12-28-2021 05:10 PM

Hello @EdB920 ,

 

If you need to cancel an automatic Resend to Non-Openers, you can do so through the email's reporting page. If the resend has already gone through, you won't be able to cancel it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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