How to I delete contacts that are sent my emails weekly, but haven't opened my emails for months after initially signing up to receive them?
Out of 700 emails sent only about 250 ever open them every week.
Solved! Go to Solution.
Thank you all for reaching out to the Community with your feedback and questions on creating a cumulative did not open report! As mentioned in previous responses by other Constant Contact employees, we have recently added a Contacts Segments feature to help with creating a Did Not Open list. This tool allows you to create a list that did not open report of contacts for the last 90 days or over your last 500 campaigns. Please continue to share any further feedback on creating a cumulative did not open reports in our feedback section of the Community.
Hi, there is no report from Constant Contact for that, but what you can do is export the list of email addresses that opened the email and then recile that with excel and then you will have a list of who did not open the email then you can upload that to CC, you will not add extra contacts that way because each unique email address can be on 20+ lists and only count as 1. This is what I do its supper easy and only takes about 10 Minutes.
I think there should be an easier way to see lists of contacts that haven't opened your last 2, 5, or 8 (etc) emails. It has taken me hours to cross reference unopened email contact lists to ensure I check the last few emails. I don't want to delete someone who just didn't open one.
I completely agree that such a feature would be important for Constant Contact to add. It would be very helpful. Constant Contact shouldn't worry about us having potentially viewer contacts in our mailing lists (--> lower fees for Constant Contact) as it will make our emails more efficient and reach a more interested audience, leading us to recommend Constant Contact to others.
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