How to delete contacts that havent opened emails in last few months

SOLVED
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CTCT Employee

Re: How to filter customers who are not opening emails

UPDATED: October 2018

 

We have recently added the Contacts Segments tool that allows you to create a list of contacts that did not open any of your last 5 emails, a specific email, or any email. Please click here to learn more about using our Segments feature.

 

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Hello @Skatemore and @CarolA74

 

Reviewing your contacts is a great way to keep your contact list clean and growing! There is a great article in the community called "How to create an un-open report for a timeframe" to help you create a list of those that did not open your campaigns and what you can do to re-engage them.

Anna Davila
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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Retail

Re: How to filter customers who are not opening emails

And thank you too Anna_D for your input.

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Retail

Re: How to filter customers who are not opening emails

Thanks @Skatemore for your advice! I will definitely try it. :smileyhappy:

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