How to download contacts


How to download contacts

I am trying to assist my husband he cancelled his service but was told he could still download all his contacts. I don't know where to go to download his contacts.


Hello @GlennB98,


Thank you for reaching out to the Community! I do apologize for any inconvenience this may cause but it does look like the account has been cancelled for over 120 days and for security reasons we do not keep any of your information in our system after that. Again, I do apologize for any inconvenience. 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.