How do you filter the least engaged contacts by list? For example, I want to see the least engaged contacts on my Active Volunteer list because the emails I send to them aren't relevant if they aren't active. Is there a way to do this?
Hello @HannahsTreasure ,
I'd recommend setting up a segment with the following criteria:
For a visualization of how it would look when selecting the criteria:
One course of action to consider is creating a simple email letting those contacts know that your reporting isn't showing as much engagement from them, so you'll be removing them from future mailings. Then include a link in the email to a landing page sign up form where they can sign back up, if they're ever interested in doing so. Then send the email to that segment / newly created list, and delete the contacts.