How to keep text formatting when cut/copy & paste?

Regular Participant

How to keep text formatting when cut/copy & paste?

I am trying to figure out how to both cut and paste text between blocks and copy and paste from another source without losing the formatting I have set up.  Any time I do this, the pasted text shows up as plain text and I have to spend way too much time reformatting.  I've read different help articles, but I don't have the "Edit this block" or paste options to be able to set it up so that I can paste with styles.  

 

I get that the html coding may make it difficult to paste from an outside source, but why won't it keep the formatting if I've cutting/copying and pasting withing my Constant Contact template? 

24 REPLIES 24
Employee

Hello @RachelM508,

 

Thank you for coming to the Community with your questions! I'm really sorry about the troubles you are having when trying to copy/cut and paste from other sources or blocks. Unfortunately, the styles will be lost when copying and pasting from other blocks/ sources. It is recommended to format the blocks seperately after the content is pasted into your email campaign. This is functioning as designed in our new editor that your account is set up with, but I will be sure to pass along your feedback to our developers. I can understand how important your time is and that it can be time consuming to reformat. 

Hayley L
Community & Social Media Support

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Occasional Participant

Has this been resolved? I have the same frustrations.

Hi @Prielh 

 

I apologize you too are experiencing this formatting change. Depending on the original source of this content, the formatting might not be carried over. What content are you adding into your email? What formatting is being stripped? Where is this information being copied from (ex. PDF, Word)? As a workaround in the meantime I would suggest reformatting it once it's pasted into your campaign. I apologize for any inconvenience this may cause!


Frankie.P
Community & Social Media Support

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Occasional Participant

Your solution does not help me. I want to create different fonts for headings and different fonts for emphasis. When I save, the formatting I just did often does not save. 

I want to indent a paragraph. That formatting does not save.

I want to create some tabbed type spacing for a last of contact information at the bottom of each e-mail. 

When I format it so that it aligns, it does not save that way. 

This is all very frustrating. 

Please reply to Wes and Bonita

Hello @BonitaL63,

 

You will be able to adjust the formatting within the template. If you change the font before putting it into Constant Contact unfortunately nothing will save or look the same. After you type your content into a text block you can adjust the fonts individually so the heading is different than the rest. For indenting paragraphs, we do have a feature request for this. At the moment all we have is a work around, If you copy text that includes a tab from an external source (like Microsoft Word), the editor will convert the tab to non-breaking spaces. These will stay in the editor after saving. 


Zoe H.
Community & Social Media Support

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Regular Participant

I do a weekly newsletter and have this issue as well. It is a real time killer.

Hello @ChesapeakeConservancy. As Hayley said, text that is copied and pasted from other sources will typically lose its formatting when it is brought into Constant Contact. I understand how reformatting your text does take up time and I will submit your feedback over to our engineers. 


Caitlin M.
Community Manager
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Allow me to pile on. This is an extreme waste of time and it makes me mad every time. I only work 10 hours a week so when I have to waste a half-hour re-doing something, it really chaps my hide. Please fix it so that we can copy-paste with formatting intact! Thank you!

Hello @ConcordCommunityMusicSchool. Thank you for your feedback. I understand how you would want to spend less time reformatting your text once it has been copied and pasted into your email. I will certainly submit your feedback over to our developers. 


Caitlin M.
Community Manager
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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

I am having the same problem. I have done a weekly newsletter for the last two years and was able to keep my fonts when copying and pasting, that is until 3 weeks ago. Now the font changes and it takes so much time to change each font in each box. Anything you can do to change this is much appreciated!

Hi @MichelleN97,

 

Thank you for reaching out to us through the Community. I am sorry that you are experiencing this issue. If you are experiencing this issue within our Legacy templates, I would suggest to check if the "Paste With Styles" feature is on. To check this please click here. If this is happening within the new Third Generation editor, I would suggest to go into the design tab and change the body text and link formatting to match the source text, and then paste as a workaround. Also, you could try adding a text block in and then try pasting the text within the new block. Let me know if these troubleshooting steps and workarounds work. 

Lucas_D
Community & Social Media Support

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Regular Participant

The "Paste with Styles" option seems to work well for me. I had to "Edit" a block of text to see "Options," and find "Paste with Styles." I selected it once and it seems to apply it to all blocks in my email. This also seems to keep hyperlinks active, too, which I also had to redo every time I copied and pasted. It won't keep my em-dashes; however, I can live with that.

Frequent Participant


@Lucas_D wrote:

If this is happening within the new Third Generation editor, I would suggest to go into the design tab and change the body text and link formatting to match the source text, and then paste as a workaround. Also, you could try adding a text block in and then try pasting the text within the new block. Let me know if these troubleshooting steps and workarounds work. 


What am I missing that it is not an "if this is happening" and "you could try" sort of problem, for me?

 

Our emails have headers + body text. The "design tab" just changes the default body style. When I paste a headline in, I want it to appear as a headline style, but it's pasting as body style.

 

 

 

Occasional Participant

This is such an inconvenience. I get word files all the time I need to copy into an email. Is there a way to go back to second generation?

Hi @DanH777

 

I apologize for any inconvenience caused from the workaround we have given!  I also did want to mention we are not switching accounts to our previous Second Generation Editor. However I took a peek and can see you have Legacy Templates in your account. If you copy these Legacy Templates it will give you access to our Second Generation.


Frankie.P
Community & Social Media Support

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Chiming in to remind everyone at Constant Contact that it is 2019.

 

I waste a huge part of my morning reformatting up to 60 boxes, when I receive them all PERFECTLY formatted. 

 

Please fix, as soon as possible. 

 

Thanks! 

Occasional Participant

Greetings, 

I am adding on as an additional client frustrated with this issue as well. It definitely devours a large amount of time. 

Hi there, perhaps we can be of help. We are one of Constant Contact's award-winning Certified Solution Providers and for the past 10 years, have been managing a large number of email programs for Constant Contact clients, saving them a huge amount of time, and ensuring their emails look great and are done right. More information here.

David Fischer
Solutions for Growth
Master Certified Solution Provider

Hi @Operaintheh 

 

I apologize you too are having this experience with the formatting of your text. Where are you copying and pasting from this information from? We have seen cases where text copied and pasted from websites does not carry over all formatting or styles. I apologize in these cases we suggest formatting the text once it's placed in your email as there is no way to prevent this from happening. However knowing where the text was originally is a helpful detail to troubleshoot further.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Occasional Participant

On a Mac, simply Hold Command-Option-Shift-V to paste.