The subject header says it all.
I've got a giant list of customers in California.
But I've also got a list of "Customers of Client X".
Now I want to do a mailing to my giant California list, but need to EXCLUDE anyone on that list who is also in the "Customers of Client X" list.
Can someone please explain how you can easily do this in Constant Contact?
I have been using another email provider, and this was simple to do. You simply selected the California list as a "send to" list, and told the system to exclude anyone on the "Customers of Client X" list.
Thanks in advance for any help.
Solved! Go to Solution.
Hello @TrustinusLLC ,
UPDATED: December 2019
Users with less than 10,000 contacts in their account have the option to tag the unwanted list and limit their recipients by this tag. This feature is however not available in account with over 10,000 contacts in it. Instead we suggest following these steps to create a list for the desired tagged contacts and schedule the email to this list instead.
At this time, in order to perform this action within your account you would need to create the list of contacts to send to. In order to do this, there are a few steps involved:
The other option, if you are using a third-generation campaign, is to add all of "Clients of X" to a tag and then choose the "Don't send to contacts who are also tagged with" option when scheduling an email.
If you need any help with this or have further questions, please let us know.
I'm sending a special offer to a master list, but want to exclude a list of people who have already purchased. These purchasers have been imported as their own list.
Is it possible to automatically exclude these purchasers from this mailing by saying "mail to master, but exclude people on list A"?
Not that I am aware of. This can easily be done by just creating a second master list and then deleting the smaller list from it. The new list does not count against your total email address count. When your done you can keep the list or simply delete it.
CC really needs to add this. We previously used Exact Target, and really miss that feature. Is there an easy (automated) way to delete names? In other words, if I download my master list (currently 9,500 emails), and then download the list I'd like to exclude (250 emails), is there a way in Excel or another program where I can automatically remove emails on the smaller list from the larger list (without having to manually go through and delete all 250 emails)?
Not easliy, but you can. Copy the list of everyone into a temporary list. Then delete those in list two from the temporary list. Now you can use the temporary list for the mailing.
I don't have anything helpful to add to this except to say that this is a feature that I would love to see made available. I send out webinar invites to multiple lists - depending on the topic. When I send reminder emails it would be good to be able to separate out a list of the people I know have already signed up. I know that some other providers offer this function....
If you mail to both lists at the same time, Constant Contact will only send 1 email even if the address is on both lists. If you want to send to each list separately, your on you're own to eliminate the duplicates. Best bet is using Excel.
Thanks Procrastinator! Your advice re: the best practice of sending to all lists at once makes sense, and I can see that when accessing resend options. I'll use excel for my current situation and send to all lists at once in the future.