Has the reporting function been updated to track who has not opened an e-mail within a defined timeframe, or who has never opened an e-mail?
Thanks for reaching out to the Community! I would be glad to help you.
That reporting update has not quite been completed yet, however we do have some easy instructions on how to create a did not open list over a period of time until that function becomes available.
Please let us know if there is anything else we can do for you.
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