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How to unsent an email

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HustonE1
Rookie
‎05-20-2022 02:56 PM
‎05-20-2022 02:56 PM

Hello there, 

Somebody knows how to unsent or get ahold of the email that I sent earlier?

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1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎05-20-2022 06:07 PM
‎05-20-2022 06:07 PM

Hi @HustonE1 , 

 

Unfortunately, once an email has been sent externally and is in the "Sent" status, there is no way to bring it back or to recall it from people's inboxes. If this technology does become available in the system in the future, I will definitely have our engineering team reach back out to you.

 

For now, you would want to copy the email, make any changes or revisions to it that you need to make, and schedule it again. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Amanda_G
Employee
Employee
‎05-20-2022 06:07 PM
‎05-20-2022 06:07 PM

Hi @HustonE1 , 

 

Unfortunately, once an email has been sent externally and is in the "Sent" status, there is no way to bring it back or to recall it from people's inboxes. If this technology does become available in the system in the future, I will definitely have our engineering team reach back out to you.

 

For now, you would want to copy the email, make any changes or revisions to it that you need to make, and schedule it again. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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